Resending an offer to your client
How to resend an offer that is waiting for your client, who receives a new verification code, what happens to earlier codes, and what stays the same.
You can resend an offer that is already with your client, for example when they can’t find the email or when someone else at their company needs to accept it. Resending sends the same link with a new verification code. The offer itself does not change.
Resend an offer
You can resend while the project is Offer Pending and the offer has not expired.
Open the project.
Click Resend Offer at the top of the page.
Check the Email address. It is filled in with your main contact’s email.
Change the address if the code should go to someone else.
Click Send new code.
Billow shows “A new code has been sent.” The resend also appears in the project’s activity feed.
The email contains the same link as before and a new code. If you resend to the same address, the new code replaces the one sent earlier, which no longer works.
Resend Offer sits in the same place as Send Offer. While the project is Draft the button reads Send Offer. While it is Offer Pending it reads Resend Offer. In other statuses it isn’t shown.
Who receives a code
Email address you enter | What happens |
|---|---|
The address you already sent the offer to | That person gets a new code. Their old code stops working immediately. |
Any other address | That person gets their own code. Codes you sent earlier keep working. |
Anyone with the link can open the offer. The code is only needed to accept or reject it. Sending to a second address gives another person at the account their own code, for example someone who has to sign the offer.
The first person to accept or reject closes the offer for everyone. The other codes then stop working.
Expired offers
Once the Offer Valid Until date has passed, the project shows as Expired and the Resend Offer button is disabled:
This offer expired. Edit the project to withdraw it to draft, adjust the validity date, then send it again.
Withdrawing the offer to Draft makes the current link stop working. When you send it again, your client gets a new link and a new code. See Projects and their statuses.
What stays the same
Resending only changes the code. The link and the project’s status stay the same, and your client can keep using the link they already have.
