Getting paid

Bank transfer or card, and how each one gets marked paid.

Every invoice offers one payment method. Pick it before you send.

	Bank transfer	Card
Client pays	From their bank, using your details	On Stripe’s checkout page
Marked paid	By you, by hand	Automatically
Needs	A bank account on file	A verified Stripe connection

Bank transfer

Your account details print on the invoice with a copy button on each field.

Nothing tells Billow when the money lands, so you mark the invoice paid. You can set the date it actually arrived rather than today, which keeps your revenue reporting honest. Future dates are rejected.

Add accounts under the Accounting settings.

Card

Your client hits Pay and goes to Stripe. Once Stripe confirms, the invoice marks itself paid. Nothing for you to do.

Card only appears as an option once Stripe is connected and verified. See Accepting card payments with Stripe.

Before you can send

Three things:

A payment method. “Choose a payment method before sending.”
An address on the account. “Client address is required before sending or sharing this document.”
The deposit paid, if this project has one. “The deposit invoice for this project must be paid first.”

If your client loses the email

Use Resend Invoice on the invoice page. It sends the same link again, and you can send it as many times as you need. Unlike with offers, there is no code that needs to be re-generated.

Chasing payment

Billow emails you when an invoice is due soon or overdue. It doesn’t chase your clients on its own.

To nudge a client, use Send Reminder on the invoice. You write the subject and body, and Billow fills in the invoice number, amount, due date, project, and link.

Reminders are available on sent invoices that are overdue or due on receipt.

No automatic reminders go to clients. Every message your client receives is one you chose to send.